Delivery of your order is usually made within 2-5 business days after payment is completed. Delivery time may vary depending on your region and the cargo company's density. The shipping fee is determined based on the total amount, weight and delivery address of your order and is automatically calculated at the time of ordering.
It is our priority to ensure that your orders reach you safely. Therefore, all products are packaged with care and all necessary precautions are taken to avoid damage during transportation. If you are not at the address during delivery, the cargo company will inform you that your package will be dropped off at the nearest branch and can be picked up. In this case, you must collect your package from the branch within a certain time. Packages that are not received from the branch within the specified time will be returned to us and you will be contacted for reshipment.
You will be informed about the status of your order throughout the shipping process. You can use the tracking number sent to you to track your order. If you experience any problems, you can get support by contacting our customer service. Customer satisfaction is our priority and we take all necessary precautions to ensure that your orders reach you safely.
Additionally, we work closely with our logistics partners to ensure that your orders are packaged with care and the delivery process goes smoothly. By acting in accordance with quality and safety standards at every stage, we ensure that your products reach you in the best condition. You can contact our customer services to get more information about our shipping and delivery processes.